"Would like to thank Tim for recently completing works at our home to successfully un block a drainage issue we had with our main line. Having work myself in the construction an building industry for nearly 15 years , I Deal with a lot of different tradesman every day ( yes I have seen it all the good , the bad an the ugly of tradesman ) . It is a pleasure to say I have no hesitation in recommending Tim an the boys to anyone who may require their services in the future not only professional and well priced, their service was second to none. 10/10 the blockage doctor !!"
"Could not of asked for a more professional and pleasant experience (given the yukky nature of our problem) Tim and Ben were prompt and very thorough with their work at our home and had our tree root riddled drain cleared in no time. They showed us what was causing the issues on their high tech drain camera then carried on clearing it completely before showing us the finished product. Very impressed with the outcome my wife and I could not recommend them more. Thanks a bunch guys!!"
"Quickly came around and deblocked my drains just in time for a birthday party. Would highly recommend Ben and Tim to anyone in Melbourne who needs their drains cleared out.Very down to earth and great sense of humour."
"Blocked drain, water backing up, SOS call needed, googled blockages- The Blockage Doctor, both Tim & Ben arrived within the hour, as promised & the blockage fixed within the hour. They talked to me as what needed to be done & checked with me before going ahead.Boy's very professional, reasonably priced & happy to come to the rescue late on a Saturday night. I have no hesitation in recommending The Blockage Doctor to family & friends, I know who I'm gunna call. Great job Tim & Ben."
"I had the blockage doctor out for a on going tree root issue in my sewer drain, Tim and Ben came out after hours and cleared the roots from my drain with a water pressure jet machine, I have old clay pipes and the root entry was coming through every join as they showed me on a camera that they were able to put down my drain, after 1 hour of cleaning these roots out with the jet machine there was not one root left, these guys are very good at what they do and the price was very good for a after hour job kept within the promised time! highly recommend to anyone with Tradey trust issues like myself, very impressed."
Such professional, friendly and very prompt service from first phone call to completeing the job of relining pipes and we would not hesitate in recommending The Blockage Doctors to anyone. We have been trying since last November to get a quote from 2 different companies for the relining and kept on getting"we will phone you back" and then never hearing. From first call to The Blockage Doctors to completion off job was a 8 days amazing work, thank you!
Been having a drainage problem and was advised by another plumber to dig out and replace the pipe. So lucky we didn’t listen to him and asked for a second opinion. Shelby came in after a quick call, cleared the blockage and did a CCTV inspection in 30 minutes. He made it very clear there was no damage to the pipe and no need to replace or reline it. Saved us a few thousand bucks.
The Team from The blockage Doctor were awesome. I asked them to unblock a drain. One of the Guys came out and used a camera to see where the issue was. turned out there were 2 areas that needed clearing. Got his high pressure hose thing and worked his magic. All done in less than 1 hour. Amazing. being that was so easy for them I also had the pipe repaired. That only took them a day and the concrete driveway didn't even have to be touched (i was thinking i would have to dig up the pipe and have it replaced) they did it all within the pipe itself. Such a great friendly team. would highly recommend them.
Very happy with the service - they worked hard to fix our blockage and they had multiple specialised machines on hand to get the job done. They were also very good at explaining the work they were doing to locate and fix the blockage. Will use them again!
Very happy with the service offered. Personal arrived on time and was very quick to diagnose the issue with the blocked drain. Received proper feedback on the issue with reports, video etc.. Very happy with the service and professionalism.
I had problem with the blocked storm water drain in the house for ages. Two companies came, pocketed the money just to tell me that there is a big problem, and they are not sure how to solve it. I was afraid I will have the same experience with TBD, so I have asked up front, will they guarantee they can unblock? Surprised, they said "Sure". And they did. They came, did investigation, came up with best, good and worst case scenarios, and in the end, the best case worked. They have applied for all the required permits with the council, did the job quickly and kept me informed through every stage of the process. Now I do not have to mess with aquarium pumps any more to get the water from under the house. Awesome job. Thank you!
Absolutely amazing professional yet friendly team - from the over the phone lady to the on the ground tradesmen. Very prompt, reliable and very cost effective. Thanks from Nobby Beach holiday Village
We had a cracked drain which required to be replaced/relined. TBD come out on time and inspected/scoped out the job. They provided excellent advice, multiple options and very competitive quotes for the job. The quotes were provided within hours of coming out. TBD always kept me in the loop with every aspect of the job. They are friendly, professional, honest and very experienced. TBD had to dig up a small area of my front yard for the job, when the job was completed, they did such an amazing job tidying up, I didn't even notice any digging had occurred. Thanks THD for a great job.
We had The Blockage Doctor out to my elderly parents house in Wantirna last week and I couldn’t of been happier with the service and communication from start to finish. The girls in the office were wonderful in booking the job in and keeping us informed each step of the way. Ben was amazing on the job finding and removing the blockage and showing us the cause and damage to the drain on the camera. The guys returned this week to complete a permanent repair Relining the troublesome section of drain. I wish all experiences with tradies were as good as they are with these guys.
These guys actually are the Specialists in their field! My hubby found them online when we were looking for a second quote for pipe Relining, we sent them the video of our drain and they were able to quote the work we needed done from that. On time, honest, thorough and professional! 5 ⭐️ ‘s
We needed a drainage solution to our 50 year old home whose old stormwater pipes were cracked and difficult to repair. Shane and his team from The Blockage Doctor were able to install a completely new drainage system to connect to the street stormwater. They did a remarkable job were very professional and cleaned up afterwards. We now have the drainage system of a new house after years of flooding. The house is now water tight thanks to The Blockage Doctor!!!
Had an emergency blockage and they had someone there within the hour. I’d definitely recommend and will definitely call them again when needed.
The blockage doctor was very quick and thorough when identifying the blockage and were prompt to get Yarra valley water out when this arrose on YVW end and gave great advice on how we could qualify for part reimbursement from YVW. Very happy with service.
TBD came recommended from our normal plumber. They have all the right gear and know how to use it! If blocked drains are your troubles then these guys certainly are the answer to those troubles. Great service!
Emilio was very friendly and very competent at his job. He sorted out our issue through a process of elimination and I can recommend 100%. Service overall 100%. Office was fantastic as well and delivered what they promised.
Very happy with the company. Prompt, efficient, pleasant guys. Highly recommend them.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Thank you to Ben and Shane who diagnosed the problem quickly and repaired a number of pipe section under the slab within a week. They worked hard and did a great job...and did not need to pull up carpet or concrete. Very relieved!
Very positive experience. I contacted the Blockage Doctor after an unsuccessful attempt by another plumbing team to remove tree roots from the sewer pipe. They quickly and efficiently fixed the issue. Would recommend to others and use their services again. Good communication and prompt service.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very happy with the service overall. From my first phone call to Lachlan, Chris explaining everything at the site inspection to Shelby who handled all the organising and communication in a very efficient, professional and friendly way.
Quick response from web contact, even quicker response to attending site with excellent contact throughout the process. Up to date technology ensured there were no Grey areas when delivering a very detailed report. Would highly recommend as couldn't fault the entire process.
My plumber contracted The Blockage Doctor to camera my stormwater drains to investigate why my stormwater was backing up underneath my house. Nick from TBD was professional and courteous. He did not mind me hovering around as he thoroughly explained what was going on with my drains and he finally diagnosed my problem correctly - where two previous mobs couldn't, and gave me the runaround. Nick emailed my plumber the camera footage, report and drainage map the same day before I had even paid the invoice! With this information, we were finally able to resolve my stormwater problem, before it started seriously damaging my house. Thank you TBD for providing, professional, honest service, which is actually very difficult to find these days.
Very professional. They identified issues and recommended repairs. The services are expensive overall but you get quality outcome. The team was proficient and very friendly. I could feel the sense of care.
After a shaky start with The Blockage Doctor, I was thoroughly impressed by the service and information I received from Ben and Teague upon follow up. I was pleased when Ben sent Teague out to my family's property, eager to assist and re-investigate the stormwater drain blockage that had been left unresolved by a previous employee 5 months prior. His extremely friendly nature and dedicated work ethic ensured that my family understood the problem wholly and in laymen's terms. He went on to complete a meticulous survey and took a great deal of care to leave the house in better condition than when he arrived. Their performance went over and above our expectations - thank you. I highly recommend their services and look forward to working further with The Blockage Doctor.
We had a blocked drain (had never had one before) and didnt know who to call. I found The Blockage Doctor on google ..they had upfront pricing..and Said they could have a plumber at my house within the same day- which they did. All round they were reliable, on time and got the job done within an hour. I ended up very relieved and happy in what was at first what i thought was going to be a stressful costly circumstance. Thankyou to the two men that came..for great communication first up..and getting the job fixed. 10/10 guys, *They even sent me the footage of my drain before they had even left my property.
Tim was absolutely a very good person to recommend for the others as he is friendly , fully equipped, on time and very efficient. His finding was spot on as he did a great job at my place last week. I referred him to one of my mates and he was too happy about the job Tim carried out. Keep up your good work.
Could not of asked for better communication, efficiency and thoroughness from Ben from the Blockage Doctor today. From go to woh he was an absolute champion. Got rid of the tree roots and sent me the video of my drain. 2 days later he returned with Bart and they relined my problem sections in and out within the day. A+ service! Both guys a credit to their company!
The Blockage doctor solved a problem that 3 previous plumbers failed to see. Don't go anywhere else but these guys. The best of the best.
Very professional over the phone and on site. Kept me informed during the job and very happy to show me what the underground camera was seeing, before and after their work. Highly recommend.
I called the blockage doctor after outside my bathroom would flood every time i had a bath. Bart arrived on time and was efficient in clearing the blockage in my overflow relief gully which was stopping the bath water from getting into the sewer pipe. He ran me through step by step what he was doing and advised me on how to stop it happening again. Highly reccomend and very reliable.
I called the blockage doctor after a suspected blocked sewerage pipe. Tim arrived and inspected the pipe and showed me where the problem was and walked me through why this has happened. Excellent service and fixed in a quick manner so it will never happen again! Highly reccomend to all!
Positive: Professionalism, Quality, Value There are not enough stars to rate these local heroes high enough for what they have to put their hands in! 🤢 outstanding service with a smile! Great company!
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